Faqs

Q. Is ordering online secure?

A. Yes, ordering online with us is completely secure. We take great care to protect the information you provide during the ordering process. All your data is kept strictly confidential and is accessible only to our staff, who are trained on our privacy and security policies. If you have any concerns about the security of ordering online at Ecommerce with Dani, please feel free to email us at:
Email: [daniraaj001@gmail.com]

Q. How do I place my order?

A. To place an order, follow these steps:

  1. Click on the product you want to purchase.
  2. Click the “Add to Cart” button.
  3. You can add multiple products to your cart by opening different product pages and adding them to the cart.
  4. Once you’ve selected all your products, click “Cart” in the menu bar.
  5. Scroll down and click “Proceed to Checkout”.
  6. Fill in your billing details and review your order details, including the total cost.
  7. Click “Place Order” to complete your purchase.
  8. You’ll receive a confirmation email with your order details.
  9. We offer Cash on Delivery (COD) as a payment method for your convenience.

Q. How do I cancel an order on Ecommerce with Dani?

A. To cancel your order, log into your account. If you are a guest user, you can call our customer support helpline during office hours to cancel your order. You may also cancel your order during the final confirmation call.

Q. What is your returns policy?

A. For details about our returns policy, please visit our [Return Policy Page].

Q. What is your refund policy?

A. For details about our refund policy, please visit our [Refund Policy Page].

Q. What is your shipping cost?

A. We are happy to offer free shipping on all orders within Pakistan!

Q. Which courier services do you use for shipping?

A. We use trusted courier services such as M&P, TCS, and Leopards Courier Services to deliver your orders safely and on time.

Q. What is your delivery time?

A. We aim to deliver your order within 2-3 business days after confirmation.

Q. How do I order an out-of-stock product?

A. If a product is out of stock, you can still pre-order it by contacting us via phone or email. Our customer support team will assist you with the pre-order process.